Yoake Florist Studio

* Yoake Florist Studio standard delivery services are completed between Monday to Saturday 11am to 7pm for our customers. For same day delivery only for ready stock bouquet and please order before 11am.

* If no recipient or representative is available to receive the flowers, we will:

Option A: Leave the flower at…
For Office- to receptionist/ colleagues/ at the door step
For House/ Apartment/ Condominium- security guard/ at the door-step/ neighbours

Option B: Reschedule the delivery with additional charges

Hence, please ensure the recipient is available to receive the delivery on the day to avoid any inconvenience. We will not take responsibility for lost or damaged items.

* We do not guarantee the delivery to be on time but we will try our best to delivered the bouquet on time. We shall not be held liable for any failure to perform in our obligations whereby such failure is a result of natural phenomena (severe weather conditions and natural disasters such as heavy rain, storm, flood etc.).

* Buyers are to ensure that the information provided is correct and accurate when placing an order through online. We will not be responsible if buyer provides incorrect details that lead to failure to deliver.

* Fresh cut flowers are likely to decay or go bad quickly and easy to decomposition. There will be no returns acceptable. Returns will only be made if the flowers in more than 60% poor shape or forms.