My Heart

TURBA ROSE opened its doors and creates its first floral background since 1996 . Previously our store located at Jusco Ayer Keroh for almost 15 years. Now we are moving to MITC Kota Fesyen (near MyDin MITC) . We have more space to display all lovely creation .

We provide door step service to cater and custom tailor to your need.

You deserve nothing lesser from us than our customisation and unimaginable to cater for your needs.

Kindly be informed that all the photos posted on our page are professionally taken. All products are subjected to availability. In the event of any insufficient of supplies or if the flowers delivered by our suppliers do not meet our high quality standards, we reserved the right, at our absolute discretion, to substitute your requested item (or items) with an alternate product of a similar style and equivalent (or greater) value without compromising the beauty & quality. This is our assurance to you.

Flower Availability and Substitution

Kindly be informed that all the photos posted on our page are professionally taken. All products are subjected to availability. All flowers size, shades, bloom size and color might be vary from the picture shown, and flowers are perishable items and they are not guaranteed to be completely flawless.

In the event of any insufficient of supplies or if the flowers delivered by our suppliers do not meet our high quality standards, we reserved the right, at our absolute discretion, to substitute your requested item (or items) with an alternate product of a similar style and equivalent (or greater) value without compromising the beauty & quality. This is our assurance to you.

Fruits Availability and Substitution

Kindly be informed that all the photos posted on our page are professionally taken. All products are subjected to availability. All fruits size, shades and color might be vary from the picture shown, and they are perishable items and they are not guaranteed to be completely flawless.

As some contents are subject to availability, they may be replaced with an alternate product of a similar and equivalent (or greater) value without compromising the quality. This is our assurance to you.

Delivery policy
Our deliveries are the following:
– Monday-Friday – 10a.m. to 7p.m.
– Saturday – 10a.m. to 3p.m.
– Sunday and PH – Closed

We do not provide specific delivery time to maintain fairness to all our customers. For circumstances specified under section ‘Adverse weather conditions’ and ‘Force Majeure’ in these Terms and Conditions, all deliveries will be completed at the time as specified under the section ‘Same Day Delivery’ and ‘Advanced Booking’ below.

When placing an order with us, you are responsible to ensure the accuracy of the delivery address, contact number of the recipient as well as your daytime contact number or email address so that we can notify you in the event that any delivery problems are encountered.

No refund will be issued if the flowers have been duly delivered to the delivery address as prescribed by you.

In the event that a delivery is re-routed upon the request of the order recipient or upon the request by you, a re-delivery fee will apply. Delivery shall not be rescheduled to another date once the order is processed and leave our office due to the perishable nature of the products.