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Product Description:
Id: #38243
Red rose, pink carnation and greens in pink & blue wrapper with pink striped ribbon. (Total: 10)
Red Carnation Mixed Bouquet | Hera Bloom KL Florist
RM140.00
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DESIGNED AND HANDCRAFTED BY
Hera bloom is an investment into loving and lasting relationships: between you and your loved ones, between yourself and nature, or between you and us.
We offer gifts that strengthen relationships and accelerate personal growth. We work with small, sustainable businesses across various industries and handpicks products from thousands of available options to make sure you get the best, and deliver them to the address of your choice.
We offer gifts that strengthen relationships and accelerate personal growth. We work with small, sustainable businesses across various industries and handpicks products from thousands of available options to make sure you get the best, and deliver them to the address of your choice.
14 Feb 2024
Very disappointed. No msg card with pictures attached with the flower. The tulip is too small... Not same as the picture shown as compared to the lady holding it... The flower quality too low. No box to key in the promo code upon checkout...
11 May 2021
Lovely arrangement! Mum was so happy to receive the flowers. Would definitely purchase again!
02 Mar 2021
Pls update the status of order until its reach to the recipient. This make easier for the buyer to know what is happening to the order. Tq
31 Dec 2020
Some dirty stain on the greeting card. Poor spraying of water on the flowers with the water wetting the side of the box. Acceptable overall but the person who delivered and spraying needs improvement, poor handling.
03 Oct 2020
01 Oct 2020
25 May 2020
I'm quite disappointed as the bouquet was left at the guard house instead of being reach to the hand of the recipient.
I've made a remark and personally confirmed twice before I make purchase if the bouquet can be delivered before 10am on 16th May cos is a teacher's day surprise gift.
On 16th itself, aroubd 9.50am I have to call to find out if the flower is delivered. The WhatsApp no apparently meant for weekdays so it cannot be reach on weekend same to the florist and FB messenger. No one is picking the call. I end up call the recipient to inform there is a bouquet arranged for her. Which I shouldn't cos is a surprise gift for her.
After few calling, end up she found the bouquet at the guard house.
I find that very irresponsible. If the deliver guy can't reach the recipient, he can always call the purchaser.
14 Feb 2020
14 Jun 2019
Floral Substitutions:
Due to nature, seasonality of flower it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the overall look of the arrangement. If focal/main flowers are unavailable, we will reach out to you first before starting working on your arrangements.
Bud Size:
To make sure our blooms are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means they won't arrive looking like their photograph yet, but watching them bloom over a couple of days is so pleasing.
Due to nature, seasonality of flower it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the overall look of the arrangement. If focal/main flowers are unavailable, we will reach out to you first before starting working on your arrangements.
Bud Size:
To make sure our blooms are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means they won't arrive looking like their photograph yet, but watching them bloom over a couple of days is so pleasing.
Delivery Time
Everyday | 11am-6pm
We are unable to accommodate requests for time specific
deliveries to ensure fairness to all our customers
and maintain efficiency in our operations.
In the event that the order recipient is not around, we will deliver to the following:
Office:
For delivery to the office, we will deliver to the receptionist or recipient’s colleague.
House/Condo:
For delivery to house or condo, we will deliver to the recipient’s family member or to the security or management office.
Hospital:
Please be sure to include FULL NAME & ROOM NUMBERS of the recipient. We can't leave the arrangement at the reception, most receptionist do not help send directly to the rooms and the recipient won't be able to come down to receive them.
Re-Delivery Policy
In the event that delivery is unable to be completed due to
-the recipient is not around during the delivery
-the recipient not picking up call after multiple attempts
-no valid numbers/ wrong location given
we will not be held responsible and no refund shall be issued in such an event.
*Note: If a second delivery on the same day is required because the recipient was not present during the initial delivery, the second delivery will cost an additional RM20 borne by the sender.
Should the order be cancelled as a result of the sender not wanting to pay the re-delivery fee, no refund will be given. All re-delivery must arranged the next day as all of our products are perishable.
Please provide the exact location and phone number to reach the recipient, change of address are not allowed once the delivery is out.
Everyday | 11am-6pm
We are unable to accommodate requests for time specific
deliveries to ensure fairness to all our customers
and maintain efficiency in our operations.
In the event that the order recipient is not around, we will deliver to the following:
Office:
For delivery to the office, we will deliver to the receptionist or recipient’s colleague.
House/Condo:
For delivery to house or condo, we will deliver to the recipient’s family member or to the security or management office.
Hospital:
Please be sure to include FULL NAME & ROOM NUMBERS of the recipient. We can't leave the arrangement at the reception, most receptionist do not help send directly to the rooms and the recipient won't be able to come down to receive them.
Re-Delivery Policy
In the event that delivery is unable to be completed due to
-the recipient is not around during the delivery
-the recipient not picking up call after multiple attempts
-no valid numbers/ wrong location given
we will not be held responsible and no refund shall be issued in such an event.
*Note: If a second delivery on the same day is required because the recipient was not present during the initial delivery, the second delivery will cost an additional RM20 borne by the sender.
Should the order be cancelled as a result of the sender not wanting to pay the re-delivery fee, no refund will be given. All re-delivery must arranged the next day as all of our products are perishable.
Please provide the exact location and phone number to reach the recipient, change of address are not allowed once the delivery is out.
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