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Delivery
** Order will be delivery between 9.30am to 6pm on Monday to Saturday except for Public Holiday.
** When placing an order with us, you are responsible to ensure that the accuracy of the delivery address, contact number of the recipient. In the event that the item(s) are not delivered due to incorrect delivery details, we will not be held responsible for the non-delivery of the item(s) and no refund shall be issued in such event.
** Sender is to ensure that the recipient is available to receive the flowers when they are delivered. It is your responsibility to ensure that the recipient will be at the delivery address on the date and time you stated during the order confirmation.
** Should our delivery driver encounter any difficulty during delivery, he or she will only wait at the provided address for a maximum of 10 minutes before moving to the next deliveries.
** Delivery for apartment / condominium / office tower / college / campus, we will contact receiver to collect from security office or management office.
** We might deliver the products to receptionist/colleague/family member/representative/security post/friend/doorstep if the targeted recipient is not available or busy at the specified address provided during delivery.
** In the event that delivery is unable to be completed due to order recipient is not around during the delivery and due to the absence and/or non-acceptance of item(s) from the Alternative Recipients, we will not be held responsible for the non-delivery of the item(s) and no refund shall be issued in such event.
** During adverse weather conditions (including heavy rain and flood), our delivery partners may not be able to deliver orders on time. This is beyond our control and we cannot accept responsibility for the late delivery of the order. Therefore, in the event of adverse weather conditions, we will not issue a refund or offer re-delivery for the affected orders.
** When placing an order with us, you are responsible to ensure that the accuracy of the delivery address, contact number of the recipient. In the event that the item(s) are not delivered due to incorrect delivery details, we will not be held responsible for the non-delivery of the item(s) and no refund shall be issued in such event.
** Sender is to ensure that the recipient is available to receive the flowers when they are delivered. It is your responsibility to ensure that the recipient will be at the delivery address on the date and time you stated during the order confirmation.
** Should our delivery driver encounter any difficulty during delivery, he or she will only wait at the provided address for a maximum of 10 minutes before moving to the next deliveries.
** Delivery for apartment / condominium / office tower / college / campus, we will contact receiver to collect from security office or management office.
** We might deliver the products to receptionist/colleague/family member/representative/security post/friend/doorstep if the targeted recipient is not available or busy at the specified address provided during delivery.
** In the event that delivery is unable to be completed due to order recipient is not around during the delivery and due to the absence and/or non-acceptance of item(s) from the Alternative Recipients, we will not be held responsible for the non-delivery of the item(s) and no refund shall be issued in such event.
** During adverse weather conditions (including heavy rain and flood), our delivery partners may not be able to deliver orders on time. This is beyond our control and we cannot accept responsibility for the late delivery of the order. Therefore, in the event of adverse weather conditions, we will not issue a refund or offer re-delivery for the affected orders.
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