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Fancy Bouquet 53 Flower Bouquet

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Delivery Date

217 items

Kuala Lumpur, Kuala Lumpur, MY

Florist Malaysia
14 Apr 2024
The bear that come with the delivery was totally different that what was advertise in the website plus the wording on the bear was delivered was totally inappropriate for the occasion😡How can you substitute something without referring to the buyer😡
16 Feb 2023
Well packed and delivered on time!
16 Feb 2023
20 Jan 2023
15 Oct 2022
* Product pictures are shown for illustration purpose only. Fresh cut flowers might not fully bloom upon delivery.
* The color tones & sizes of flower buds might be slightly different from the pictures shown, depending on how the flowers are grown.
* However, the value of the products are equivalent to items ordered.

Complaint / Feedback
* In the event of complaint or feedback, kindly provide the product pictures (clear & close-up shot on defect item) immediately once received the items or latest to be 12 hours from the time we delivered as most of our products are perishable.
* Kindly keeping the products in original packaging/layout & do not proceed with any alteration/remove/dispose of structure/ingredient on it. We might need to collecting back the product delivered. Sorry to informed that to be fair with all parties, we reserved the right of not to investigate/compensate any complaints submitted if the products been removed/altered/disposed by recipient.

* Flowers, Fillers/sub-flowers, Non-flower items (e.g. baby gifts/boxes etc) :-
o We reserve the right to substitute any of the items based on availability to the most similar one which is available at the date of the order or delivery.
o We ensure that items replaced will be either equivalent or in a higher value.
* Soft toy products :-
o In most cases, the design of soft toy will be same as published but it might be a difference on the clothes or colour. It is due to our production team will randomly pick among same series of soft toy according to stock availability.
If you need specific colour due to specific reason, kindly contact us to check further and confirmation before you placing an order.
o Just in case the soft toy published has been out of stock, we will changing to similar design and ensure that items replaced will be either equivalent or in a higher value.
Our standard delivery timing :-
o Monday to Friday : 9.00am to 6.00pm
o Saturday : 9.00am to 2.00pm
o Public Holiday : Closed
*** Delivery will be done anytime within the time mentioned above according to our internal delivery arrangement
* To ensure smooth delivery, please provide complete address and contact details of recipient.
* At restricted areas (e.g. KLCC office tower, Menara Celcom, government building etc), delivery will be only proceeded upon recipient answering the call.
* Our delivery team will only try the best to deliver the products to the named recipient directly.
* We might deliver the products to receptionist/colleague/neighbour/family member/representative/security post/friend/doorstep if the targeted recipient is not available or busy at the specified address provided during delivery.
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