SDTFM19 - 99 Pink Roses Bouquet

Premium Floral Arrangement II Event Styling II Balloon & Bespoke Gift II Group & Private Hobby Workshop
Passionate Expression is the essence of SUGARDUST, the ingenuity of creation that adds soul to the thoughts. Make the occasion sweeter with our elegant floral arrangement and bespoke to give it a distinct flavor and more romance.

Flowers
- All floral products are subject to the availability. In the event of any supply difficulties, we reserve the right to substitute to alternate product of similar style, value and quality. This same applies to greenery, glassware, vases, paper boxes, fresh fruits, stands, wrapping papers, chocolates, balloons, stickers, ribbons and any other material used in our product arrangements.
- As flowers/bouquet are highly perishable items, it is impossible to make any return and refund unless the bouquet received is in very poor shape or form. (60% wilted flowers on the time you receive.)


Balloons
- Float time and conditions of balloons cannot be guaranteed as rubber/latex/polychloroprene are natural product. Factors such as light, temperature, and altitude may affect the float time and condition of the balloons. We recommend that inflated balloons not be taken out of indoor area, because the pressure difference may affect their appearance. Oxidation, the clouding over the surface of the balloons is a normal process.
- We are not responsible for any explosion of balloon upon receiving.

- Our standard delivery service are completed between 10.30am - 5.30pm.
- We do not provide specific time deliveries, this is to maintain fairness to all of our customers and in order to maintain the efficiency in our operations.
- We require buyers to provide us with the receiver's contact number in order to get in touch with the receiver upon the collection of delivery. If by any change that our dispatcher could not locate the receiver after several attempts, Sugardust and our collaborative dispatchers will not be liable for the failed delivery.
- We do not guarantee the delivery to be on time. This is especially in the events of unforeseen circumstances such as weather and natural disaster.
- We will not be responsible for any late delivery due to adverse weather conditions, incomplete or incorrect delivery addresses, and any other causes beyond our control.
- Orders are delivered once, if the recipient is not around to receive, the flowers/ bouquet will be retired to Sugardust. A notice will be send out to inform the recipient/sender that flower/ bouquet have drive to be delivered. Recipient/Sender could choose to pick up from Sugardust or to be delivered. Sender are responsible to bear any delivery cost for second delivery attempt.
- Our delivery area covers Klang Valley and Selangor only.